Immediately after the Cabinet Committee on Economic Affairs approved the PAN 2.0 scheme, the Income Tax Department issued a detailed clarification for taxpayers, which includes 11 frequently asked questions (FAQs). PAN 2.0 is an e-governance project aimed at redesigning taxpayer registration processes. This project focuses on improving the quality of PAN services using the latest technology. Under it, the Income Tax Department will consolidate all processes related to PAN allocation, updates, and corrections, along with services related to TAN.
Unlike existing systems, PAN 2.0 will make all PAN and TAN related services available on a unified portal of the Income Tax Department. This portal will provide services such as allocation, updates, corrections, online PAN verification, Aadhaar-PAN linking, and requests for e-PAN. The process will be entirely paperless, providing convenience to taxpayers. Existing PAN holders will not need to apply for a new PAN, and there will also be an option to update PAN details without any fee.
However, the PAN card will need to be changed only when necessary corrections are required. The old PAN card will remain valid until any changes are made. PAN holders with old address cards can update their addresses for free. A new PAN card will not be issued unless a request is made.
The QR code feature is an important part of the PAN card, aiding in the verification of details. It was announced in the 2023 Union Budget that it will be mandatory for businesses to hold a PAN, which will serve as a common identifier in the digital system.
The integrated portal aims to simplify processes and reduce delays in grievance redressal. Additionally, there will be improvements in identifying individuals with multiple PANs and in the process of removing additional PANs. The PAN 2.0 project will work towards solutions through better system logic.